1) Scope of Application
Welcome to Paulina!
These GTC apply to (i) the use of the website paulinagreen.com, including subdomains and alternative domains, (ii) all services, memberships, and digital content provided by the provider, and (iii) the establishment and execution of related user relationships for paulinagreen.com and other products and services we offer users. Please take your time and read these terms carefully. This also applies to related apps, software, and websites. By agreeing to and/or using Paulina’s services, you agree to these terms. These GTC apply exclusively to activities with us; third parties and feeder services have their own terms and conditions. Any differing terms and conditions of users are only valid with us and only apply if we have expressly agreed to their validity in writing.
Future amendments to these terms and conditions may be necessary and may create rights and obligations when using the services.
2) Description of Services
“Paulina Green” is an AI-based educational companion for generating ideas for content and planning teaching and learning settings, as well as for their further development and design.
It is not a substitute for individual professional, legal, tax, or educational consulting.
AI-supported content is provided as a supplement and is non-binding. Binding commitments are only valid if they are expressly declared in writing and signed by both parties.
Any commercial use of the content of paulinagreen.com and all related generated, downloaded, or derived content is expressly prohibited. Resale of the services by the user, any commercial or non-commercial integration into other platforms, and all other alternative uses—including those via third parties—are therefore not permitted.
Service components include, for example: digital content/guidelines, planning and concept proposals, AI functionality integrated via API (currently OpenAI/ChatGPT), tools and software components including avatar/animation, and protected design/brand/personality elements.
The content for Paulina Grün is currently in beta. Features, content, and results are subject to change at any time. Errors or limitations are possible. There is no guarantee of continuous or error-free availability.
The results of the AI-powered features are intended as suggestions and inspiration and do not constitute binding recommendations or guarantees of success.
Users decide individually on the use and implementation of these features and remain solely responsible for their actions and their consequences.
Institutional use or use by organizations via a single account is expressly prohibited.
3) Contract Conclusion & Memberships
Registration is required to use the services on Paulinagreen.com. By registering, the user submits an offer; the contract is concluded upon electronic confirmation via email. A “user account” will be created for this purpose.
The information provided by the user and the created password will be used for all subsequent business and service communication with Paulinagreen.com.
The user is obligated to immediately notify Paulinagreen.com of any changes to their account information and contact address by emailing hello@paulinagreen.com.
User access is exclusively for the user’s own use. The user agrees not to share their personal account information or make the account accessible to anyone else. This also applies to the use of business email addresses or email addresses of organizations. Should someone gain access to the user account without the user’s consent, the user is obligated to inform Paulinagreen.com immediately via hello@paulinagreen.com and to cooperate with any further steps taken.
For free memberships: Contract conclusion via written agreement or use of the dedicated test account. This account is clearly marked, can be revoked at any time, and is solely for testing purposes or bonus promotions. Commercial use is prohibited.
Minimum age of use for paulinagreen.com is 18 years; we reserve ourselves the right to end memberships of persons under that age immediately without any indication of reasons.
For paid memberships: Contract conclusion at checkout by clicking the order button and receiving a confirmation email.
Provider: Melanie Liebisch, 5020 Salzburg, Austria,
4) Prices & Payment Processing
Prices are final prices in accordance with § 6 para. 1 no. 27 of the Austrian Value Added Tax Act (UStG) (small business regulation; no VAT shown).
Payment is processed via Stripe Payments Europe Ltd. (possibly via WooCommerce or an alternative); their terms and conditions apply.
Subscriptions run for the specified term and automatically renew for the same term unless canceled in writing by 11:59 p.m. CET on the last day of the current period (e.g., via account settings or email). Invoices are provided electronically.
Cancellations are possible at any time via the account settings (dashboard). In the event of cancellation, the contract ends at the end of the agreed term. Access to the services remains available until the end of this term. Fees already paid are non-refundable.
If cancellation is not possible via the account settings, it must be submitted in writing via the contact form, with a clear title of “CANCELLATION”+user name (email) providing all necessary information, before renewal and invoicing for the subsequent period.
5) Right of Withdrawal
The statutory right of withdrawal pursuant to Sections 11 et seq. of the Distance Selling Act (FAGG) applies. Within the first 14 days of conclusion of the contract, the user may cancel the contract without giving reasons.
Information on the right of withdrawal and sample withdrawal form: [Link to the information on the right of withdrawal].
Digital Content: The right of withdrawal expires if we begin performance before the end of the withdrawal period, after the user has expressly consented and acknowledged the loss of the right of withdrawal (Section 18 Paragraph 1 Item 11 FAGG).
6) Use & Fair Use
Access is personal; access data must be treated confidentially.
Usage is subject to tariff-related quotas (prompt/API quotas, download limits, etc.) in accordance with the Fair Use Policy (see Cookie Policy and Privacy Policy).
In case of significant exceedance, abuse, or automated access, we may throttle, block, or terminate (prior notice where reasonable; in case of abuse such as bot use, mass downloads, or circumvention of security measures, immediate termination).
7) AI Content & Disclaimer
Parts of the content are automatically generated (e.g., OpenAI/ChatGPT) and may be incomplete, erroneous, or ambiguous.
Users are solely responsible for verifying the accuracy, suitability, and implementation of the content; pedagogical decisions are made exclusively by qualified professionals.
Legal/expert advice is provided without guarantee. Mandatory statutory liability remains unaffected; legal, medical, or financial advice is excluded.
8) Persona, Avatar & Trademark Rights
The persona “Paulina Grün” (name, avatar, design, texts, branding) is protected by copyright and trademark law.
Any use outside of a potentially granted written license (imitation, publication, distribution, modification, e.g., on social media platforms) is prohibited without prior consent.
Screenshots, recordings, or AI-generated content may not be shared without permission.
9) User Rights & Obligations (License)
We grant a simple, non-transferable, non-sublicensable license, limited to the contract term, to use the content for your own purposes (private/professional according to the plan).
Distribution, publication, or commercial use outside the scope of the plan requires our prior written consent. Without this consent, any transfer to third parties is prohibited.
Third-party/open-source licenses remain unaffected.
10) Blocking & Termination for Cause
We may block access in whole or in part or terminate the contract for cause, in particular in cases of legal violations, misuse, significant exceeding of fair use, payment default, or security breaches.
Prior warning with a deadline will be issued where reasonable.
In this case, fees already paid will be refunded proportionally, provided the blocking/termination is proven not to be the user’s fault.
11) Liability
We strive to provide the best service and an optimal offering. However, unforeseen events can always occur.
Use of the service is at your own risk. Parts of the service (e.g., chat output) are solely influenced by user interaction and based on the availability and implementation of the third-party provider at any given time.
Our liability for losses or damages arising from or related to the contract with us, slight negligence, or in connection therewith, is limited to the following amounts: a) up to the amount of the usage fee paid to us by the affected user in the preceding six months, or b) up to €80. Whichever is higher.
This limitation does not apply to gross negligence resulting in death or personal injury, fraud or fraudulent misrepresentation, or any circumstances where it would be unlawful to exclude liability in whole or in part.
We are not liable for outages or delays caused by third-party providers (OpenAI, Stripe, hosting providers, and others); their availability is subject to change. Should the user encounter any content or actions from third-party providers that violate acceptable usage practices, they are obligated to inform www.paulinagreen.com. We reserve the right to discontinue any such services or content related to our offering.
Availability cannot be guaranteed. We operate on a “best effort” basis.
As our offering is exclusively for non-commercial use, we assume no liability whatsoever for potential or actual business losses or related expenses.
12) Indemnification
Users indemnify us against any third-party claims arising from their unlawful use or breach of contract; this does not apply if they are not at fault.
Legal and court costs must be borne by the user as part of this indemnification.
13) Force Majeure
In the event of events beyond our control (e.g., natural disasters, strikes, power/network/cloud outages, cyberattacks), our obligations are suspended for the duration and extent of the disruption.
14) Changes to Services & Terms and Conditions
Functions may be adjusted, provided the core service is not significantly impaired.
We will notify you of changes to the Terms and Conditions for ongoing contractual relationships at least 30 days before they take effect via email. You may object; if you object, the contract will continue until the end of the current term and then terminate.
Price changes will be announced separately; you have the right to terminate the contract with immediate effect.
For changes that are exclusively advantageous or legally required, notification is sufficient. This notification must be in written form.
15) Beta Features
Features marked as “Beta” may contain errors and are subject to change at any time.
There is no entitlement to a specific range of functions or availability for Beta features; no separate fee will be charged for them unless otherwise stated.
16) Data Protection
The data protection declaration at LINK applies. It provides information on, among other things, the legal basis, data subject rights, and the data processors used (Stripe, hosting, OpenAI).
17) Consumer Information & Dispute Resolution
EU Online Dispute Resolution Platform: https://ec.europa.eu/consumers/odr
We are generally neither obligated nor willing to participate in proceedings before a consumer arbitration board.
18) Applicable Law & Jurisdiction
Austrian law applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
For consumers, the mandatory consumer protection provisions of their country of habitual residence apply.
The place of jurisdiction for businesses is the competent court in Salzburg.
As of January 4, 2026